Frequently Asked Questions

General

What is Buktools.com?

Buktools.com is an online store that specializes in selling power and hand tools.

How do I place an order?

To place an order, select the product(s) you wish to buy, add them to your cart, and proceed to checkout. Follow the steps to enter your shipping and billing information, and confirm your order.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal.

What is your return policy?

We accept returns within 30 days of purchase. All returned items must be in their original packaging and in unused condition. Customers are responsible for return shipping costs.

Shipping

Where do you ship to?

We currently ship Worldwide

How much does shipping cost?

Shipping is free worldwide

How long will it take to receive my order?

Delivery times vary depending on the shipping destination. Most orders are delivered within 7-14 business days.

Products

Do you offer product warranties?

Many of our products come with a manufacturer’s warranty. Please refer to the product description for warranty information.

Can I track my order?

Yes, you will receive a tracking number once your order has shipped. You can use this tracking number to track your order on the carrier’s website.